Refund policy

Thank you for shopping with Denovo "The Brand". In the case that you are not completely satisfied with your purchase, we would like to help.

To instigate the return, refund, or exchange process, please follow the steps below.

Returns

You have 30 calendar days to return your purchase from the date of transaction. For an eligible return, the items must be in the same condition in which you received it- including the original packaging and with the tags intact, if any.

We are unable to accept returns without the original packaging.

For any further questions or concerns, please contact us through the contact portal.